Our Personal Interaction Teams operate in Clusters. Our Cluster teams comprise of 4 or 5 committed, compassionate and well-trained individuals who, as a group, tend to your personal requirements. It’s like having your own family unit around.
We choose to operate in this way to provide you with the variety of social contact that you would experience in a family environment and to guard against any complacency in our service delivery. At Kinship Connect we are one team. We coach, mentor and develop each other with only one objective in mind; delivering the highest possible standards of person-centred support in our communities.
If you have a preference for a dedicated individual to support you but don’t wish to be a direct employer with all the legal responsibilities it confers, we can provide you with a Personal Assistant dedicated to your on-going support
Our Systems and Processes
We are absolutely committed to developing the best possible independent living services and solutions that we can deliver in the community.
To help us realise our vision, we have invested in the most up-to-date technology and support systems for both operational service delivery and CQC compliance. Our mobile technology allows our Cluster teams to easily and securely access vital information about those we support, while our operational software provides real-time communication during service delivery to allow our teams in the field to flag issues for immediate response with our care co-ordinators.
Our advanced technology systems mean we are always connected to you and to our compliance systems.
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